Contact Boston City Hall
Boston City Hall is open Monday through Friday, 9 a.m. - 5 p.m., but many offices close at 4 and 4:30 p.m. You can check our departments page to view information for all City of Boston departments, including their hours of operation.
Boston City Hall is located in the heart of downtown Boston. To contact Boston City Hall, call 311.
The building's third floor entrance is from City Hall Plaza at Government Center. The building's first floor entrance is from Congress Street near Faneuil Hall.